Your board doesn’t want chatbots — they want growth. AI is a high-stakes bet on productivity, and playing small is the real risk.

This article outlines AI’s energy wake-up call and why CIOs should pay attention to the impact of energy on AI while building their longer-term AI strategy.

AI won’t break the enterprise by failing — it will break trust when leaders can’t explain why it made a decision they’re expected to defend.

Today’s CIOs routinely interact with vendors, customers, service providers, and many other front-facing parties. So, now is ...

¿La inteligencia artificial destruye puestos de trabajo? No en el caso del servicio de atención al cliente, según señala un informe de la firma de análisis Gartner en el que se indica que esta activid ...

AI is furthering the war on reality — one that reality looks to be losing, with no obvious reason for optimism in sight. AI-driven strangenesses like this fable merely highlight the need for all of us ...

At least in the area of ​​customer service, Gartner analysts predict that the cost of generative AI per problem solution will ...

The industry is coalescing around the model context protocol (MCP) as a standard for this layer. It provides a universal ...

Instead of ripping out PeopleSoft, smart CIOs are building around it, adding AI and real-time tools without risking payroll ...

The financial cost of running LLMs is astonishing. In response, the industry has rushed toward FinOps for AI, the practice of meticulously tracking and optimizing every dollar spent on computation.

From copilots to agentic solutions, CIOs should adopt longer-term, more strategic methods to measure AI-driven value.

Next CIO is a leadership development and awards program for rising technology executives that identifies high-potential ...