Located in AIRC 2005, the IRT Service Desk team is your go-to for technology services and support - with a variety of ways you can connect with us.

A swanky standing desk or ergonomic chair are all good and well, but even the most diligent worker clocks in from the couch from time to time: That’s where a lap desk comes in. A good one is a marked ...

Hacking is hard. Well, sometimes. Other times, you just call up a company’s IT service desk and pretend to be an employee who needs a password reset, an Okta ...

The commanding officer of the U.S. Coast Guard’s Centralized Service Desk was temporarily relieved by the service on Tuesday. The Coast Guard said via a press release Lt. Cmdr. George O. Ziwortin had ...

Taylor Martin has covered technology online for over six years. He has reviewed smartphones for Pocketnow and Android Authority and loves building stuff on his YouTube channel, MOD. He has a dangerous ...

Service desk agents are here to help, and we all prefer to talk to an understanding person than a chatbot when wrestling with an IT problem. Unfortunately, it’s this human element that cybercriminals ...

Bring your gamer dreams into the blocky world of Minecraft! In this creative tutorial, you’ll learn how to build a realistic gaming setup — complete with a desk, monitor, keyboard, PC tower, LED ...

The issue usually occurs when one of the following happens. A user provides the wrong account password when configuring your service, or A user has changed the password of the account used by the ...

The defence department has alerted the market that a major tech agreement will expire in two years’ time, with the search for a replacement deal beginning now with provider engagement The Ministry of ...

The Department of the Air Force has launched the Enterprise Service Desk, or ESD, an artificial intelligence-powered enterprise-IT-as-a-service, or EITaaS, that provides IT support across the U.S. Air ...