This year, about 45 percent of the revenues at Big Blue will come from software. But IBM wants to push this up to half of ...

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As companies chase efficiency, it's no surprise that today's customer service call is more likely to be answered by a bot than by the much-maligned, outsourced operators of the past. Executives ...

Recently, the World Health Organization launched a flagship report declaring social connections a global public health priority. This is a monumental step in elevating the importance of social ...