Here are 8 BPO players that are going heavy on machine learning: Genpact, founded in 1997, uses machine learning in finance, supply chain tasks, and customer-cycle management for large enterprises.

Recall Labs, a firm that has run 20 or so AI trading arenas, pitted foundational large language models (LLMs) against customized trading agents.

Manual audits machine learning improves drug diversion prevention by reducing errors, saving staff time, and enhancing patient safety in hospitals.