The ideal way to manage customer expectations then would be to identify the strengths and weaknesses of human and bot interaction and establish a hybrid approach where the strengths of each component ...

Corporate engagement steps back in 2025, consumers feel the holidays are less affordable, OpenAI generates Disney magic.

Get a clear breakdown of Pinterest’s ad lineup, what each format delivers, and how to align them with specific campaign goals ...

Dark mode beat light in a B2B SaaS test even with lower CTR – showing how audience context and industry cues shape ...

Google released a reengineered Gemini Deep Research agent powered by Gemini 3 Pro, adding developer APIs and preparing for ...

A bad teacher who the DOE tried to fire back in 2014 for falsifying Regents tests is back in the classroom and allegedly back ...

ZDNET's key takeaways GPT-5.2 barely outperforms GPT-5.1 despite requiring a Plus subscriptionStrong writing and analysis ...

AI-powered browsers promise to handle the web for you, quietly reading pages, filling forms, and summarizing everything into ...

When he saw the district was short on drivers, he wanted to help. So, he spent his lunch breaks getting a license.

The baby products market continues to expand as more parents shop online, creating opportunities for brands to invest in ...

In the college classroom, it’s all too easy to talk at the students for 90 minutes – to just be a professor with a slide deck who tosses in a few canned jokes that you know work because you’ve already ...

Mathbots haven’t done much for K-12 math instruction. Can more sophisticated uses of AI succeed in turning around American ...