Not too long ago, advice to keep a CRM implementation simple would have focused around due diligence for the application (you never buy a complex product unless absolutely necessary). It would have ...

Juggling customer details, remembering follow-ups, and keeping track of every interaction can be overwhelming for small ...

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. You've spent thousands - tens of thousands! - on a customer ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. As the remaining half of 2025 unfolds, small businesses ...

There can be little doubt that businesses that fail to identify, generate and subsequently manage potential new customers ultimately pay a heavy price. But despite this, many small-to-medium ...

Customer relationship management (CRM) software is a set of tools that help businesses track and manage customer interactions. The best CRM software can help businesses to better understand their ...

LONDON, September 20, 2010 /PRNewswire/ — A recent survey conducted byAdvanceNet – http://www.advancenet.co.za – Africa's leading simple CRM(http://www ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. I was having a conversation with a friend the other day about ...

You can have the best intentions, understand the value of CRM and be prepared to spend big money to buy and develop it, but at the end of the day, there’s one key group that can sabotage it — its ...

The best CRM for accountants is Hubspot: It’s simple and easy to use, offers a huge range of accounting-specific integrations needed to work with your existing software, and automation tools that will ...