Dr. Chris Hillman, Global AI Lead at Teradata, joins eSpeaks to explore why open data ecosystems are becoming essential for enterprise AI success. In this episode, he breaks down how openness — in ...

Your Customer Relationship Management (CRM) tool is by far the most important part of your RIA firm’s tech stack. A recent study showed out of several hundred RIA firms surveyed, 94% of respondents ...

Some CRM platforms tend to slow their team down. As a result, platforms that help you get the job done without making things more difficult are the most popular options. This tech should be simple to ...

The introduction of AI into common business use has brought solutions to a variety of once tedious time sinks in sales and marketing. Customer relationship management (CRM) in particular stands to ...

A business that retains its client base can often mean much more than expansion and earnings alone. Some experts may emphasize revenue when considering longevity, but a high-quality company is hardly ...

Customer relationship management (CRM) software is an integral part of any successful business operation. It’s a technology that is designed to boost customer satisfaction by improving interactions ...

A new era of customer relationship management is emerging, with a focus on innovative design and strategic platform goals. Businesses rethinking their use of these platforms can improve profit margins ...

Nethaji Kapavarapu is Sr. Tech Architect at Kyra Solutions with expertise in cloud CRM, AI platforms and government digital transformation. Public sector organizations are under growing pressure to ...

During my days as a consultant, I have come across many customers faced with the dilemma of whether to invest in an existing customer relationship management (CRM) tool or build their own. The major ...

In general, CRM is for managing a company’s relationships and interactions with existing and prospective customers. Its goal is to improve relationships by helping a business stay connected to its ...

E-commerce really gained traction during the COVID-19 lockdowns and is expected to continue its long-term growth in 2023 and for the next five years, even if the economy as a whole takes a nosedive.

A day doesn't go by without headlines about cloud computing, virtualization, and the next computing platform. No doubt these computing models are important, but when it comes to CRM - what's important ...