The drumbeat of pre-Dreamforce announcements from Salesforce continues today with a trio of workflow automation tools. There's a new MuleSoft RPA offering, due to ship next year, based on the recent ...

At Dreamforce 2020, Salesforce unveiled Einstein Automate, an automation platform designed to help customers automate workflows and connect applications using the low-code or no-code tools. Robotic ...

With artificial intelligence (AI) advancing rapidly, there needs to be more clarity about what generative AI means for process automation. After all, process automation has been around for decades, ...