Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).
While it may be most common to use Microsoft Teams for work, the communication app is actually also available for personal ...
This new integration between the two solutions will empower customers with advanced call automation, cognitive services, and AI-driven insights. Anywhere365, a provider of cloud-based contact center ...
As Microsoft has continued to expand Teams Phone features, companies are often using it to manage inbound calls, in effect utilizing Teams Phone as a lightweight call center. At the same time, many ...
What’s worse, being stuck in traffic or on another interminable Microsoft Teams call? ¿Por qué no los dos? Mercedes is teaming up with Microsoft to allow you to take Teams calls while on the go — and ...
Breakthrough enables enterprise professionals to place WhatsApp voice calls for the first time, building on LeapXpert's award-winning Microsoft Teams integration NEW YORK, Sept. 29, 2025 /PRNewswire/ ...
In today’s Tech Bytes, Mercedes-Benz will soon let you join a Microsoft Teams call while driving. A built-in camera will be available in some upcoming models, enabling video conferencing while the car ...
The Metaverse-style meetings offer 3D avatars, spatial audio, and customizable virtual environments for hybrid teams.