Recent announcements in the CRM space have been all about crossing bridges to streamline customer contact functions and making customer service representatives’ lives easier and more productive. And ...

Vtiger stands out as the only crm software provider offering both cloud and self-hosted options. With 5 million+ global downloads, Vtiger leads the CRM ecosystem, delivering enterprise-grade features.

ORLANDO, Fla., Oct. 24, 2023 (GLOBE NEWSWIRE) -- ActivEngage is proud to be the first, and currently the only, automotive messaging and consumer engagement solution to securely integrate with CDK ...

In my last column on the state of customer relationship management (Is CRM Dead?), I proposed a new model for CRM v.2 that offers to drive process improvement to the edge of the enterprise, bring the ...

Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

More consumers are shopping via phones and other mobile devices, and companies that use chat with commerce are reaping rewards while improving the customer experience. New commerce research reveals ...