In life, there are certain things that just go together. Peanut butter and jelly. Salt and pepper. Batman and Robin. Live chat and CRM software. That last combo might be new to some, but the two are a ...

Recent announcements in the CRM space have been all about crossing bridges to streamline customer contact functions and making customer service representatives’ lives easier and more productive. And ...

ORLANDO, Fla., Oct. 24, 2023 (GLOBE NEWSWIRE) -- ActivEngage is proud to be the first, and currently the only, automotive messaging and consumer engagement solution to securely integrate with CDK ...

In my last column on the state of customer relationship management (Is CRM Dead?), I proposed a new model for CRM v.2 that offers to drive process improvement to the edge of the enterprise, bring the ...

Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

Less Annoying CRM stands out in the crowded CRM market with its commitment to simplicity and affordability. It delivers essential contact management, pipeline tracking, and task organization features ...

If you run or are starting a businesses, the best ingredient for success isn’t what accounting software you use, your hiring practices, or your office layout — it’s how you deal with your customers.

More consumers are shopping via phones and other mobile devices, and companies that use chat with commerce are reaping rewards while improving the customer experience. New commerce research reveals ...