Gartner predicted four years a big decrease in Net Promoter Score use as a CX metric in 2025. But it's hanging around.
Piramal Pharma Solutions recently achieved a net promoter score (NPS) of 55, far surpassing industry averages. This ...
SHANGHAI: 17 Oct. 2025 – The inaugural J.D. Power 2025 China Brand Reputation Index NPS®[1],℠ released today, reveals that premium internal combustion engine (ICE) brands in China average a score of ...
Hansa Research’s Motor Insurance CuES 2025 survey of over 3,700 consumers finds private insurers outperform public sector peers on trust and service ...
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