We may receive a commission on purchases made from links. Amazon Fire tablets, also known as Kindle Fire tablets, are nifty little devices with the same general functions as the other big-name brands ...

I want to get the most out of my e-reader.

With the tap of a button on any of the new Kindle Fire HDX tablets, Amazon promises that a frustrated user can get free tech support and tips from a live agent via video, hopefully within 15 seconds.