The CRM and contact centre services industry for which you have been the largest to historically focus on call centers is highly competitive – how does Teleperformance differentiate itself and its ...

TP (renowned as Teleperformance), a business process outsourcing (BPO) company, is embracing artificial intelligence to augment its human workforce rather than replace it. The company’s high-tech, ...

India’s internet user base is exploding like a supernova, creating a gravitational pull for exceptional customer service. Teleperformance, a global leader in outsourced digital business services, is ...

Teleperformance, the largest call-center operator in the world, is rolling out an artificial intelligence system that softens English-speaking Indian workers’ accents in real time in a move the ...

It’s been over a year since Teleperformance signed a major agreement with union federation UNI Global Union. The document has yet to show its impact, but it promises to define the path of how global ...

Teleperformance is a global outsourcing company specializing in customer experience management for over 1200 clients. The company's services are valuable in today's globalized business landscape for ...

Follow Bloomberg India on WhatsApp for exclusive content and analysis on what billionaires, businesses and markets are doing. Sign up here. Teleperformance SE, the largest call-center operator in the ...