Large language models (LLMs) have been championed as tools that could democratize access to information worldwide, offering ...

Large language models turned natural language into a programmable interface, but they still struggle when the world stops being text and starts being traffic, physics and risk. A new wave of “large ...

RIT and Georgia Tech artificial intelligence experts have developed a framework to test hallucinations on ChatGPT, Gemini, ...

MIT research reveals that leading AI chatbots provide lower-quality responses and refuse more queries from less educated ...

Large language models (LLMs) have been championed as tools that could democratize access to information worldwide, offering knowledge in a ...

AI chatbots perform well alone but fail to improve real-world medical decisions, raising concerns about their reliability for ...

Studies in Rwanda and Pakistan reveal real-world utility of chatbots in underfunded clinics, and not just in benchmark tests.

Reminding someone who has come to rely on a chatbot that they are not human may push them into what's known as the ...

Over half of U.S. adults are using large language models (LLMs)—such as ChatGPT, Gemini and Copilot—in some capacity. Whether ...

The novelty of AI is wearing off in the enterprise landscape, and organizations are rightfully focused now on AI driving ...

CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built ...

Subtle shifts in how users described symptoms to AI chatbots led to dramatically different, sometimes dangerous medical advice.