From unit assignment to nonemergent scheduling, this software solution can help call centers and EMS agencies manage staffing ...

Mike Wolanin | The Republic Columbus Fire Chief Andy Lay welcomes guests to a wet down and push-in ceremony to mark the Columbus Fire Department’s newest fire engine going into service at Columbus ...

The AI-assisted software is called Hyper. Tuesday marked the first day the program was implemented with the department’s call handling system.

BMG Seltec's Central Dispatching software solution version 2.0 offers seamless management of the bulk materials order-to-delivery cycle for small and large producers alike. Version 2.0 features ...

Every time Tony Harmon was around Jose Echeverria Ruiz, it was difficult not to notice how much Ruiz was on his phone. Harmon, a software engineer that has created dispatch platforms for many years, ...

The HVAC industry’s workforce shortage doesn’t look like it’s going away anytime soon and, on average, there are about 42,500 HVAC job openings each year. Refrigerant availability is getting better, ...

For service-based businesses, demand rarely stays constant throughout the year. HVAC companies deal with summer heat waves, plumbing teams face winter pipe bursts, and appliance repair services often ...

JONESBORO, Ark. (KAIT) - The Arkansas Municipal League named Jonesboro the 2025 Trendsetter Award winner for technology and security for its implementation of an emergency medical dispatch program ...