Google Cloud said today it’s enhancing its Gemini family of generative artificial intelligence models, giving them more natural and intuitive chat capabilities, so it feels much more like having a ...

Businesses can now combine the visual world with conversational intelligence for more natural and responsive AI interactions SoundHound AI, Inc. (NASDAQ: SOUN), a global leader in voice AI and ...

Healthcare companies have a truth problem—a human understanding problem. People don’t always tell the full story. Surveys get half-truths, interviews get sugarcoated and focus groups get filtered. We ...

Spoken language understanding (SLU) and dialogue systems form the backbone of interactive computing, enabling machines to interpret, process, and respond to human speech. These systems integrate ...

Every day, thousands of conversations between businesses and their customers unfold, each containing valuable insights that traditionally vanished into thin air. Conversation intelligence technology ...

Adobe has jumped onto the Agentic bandwagon, unveiling an AI Assistant in Adobe Express that allows users to create and edit designs through natural conversation. According to the company, this will ...

The modern customer has just one need that matters: Getting the thing they want when they want it. The old standard RAG model embed+retrieve+LLM misunderstands intent, overloads context and misses ...